place18 Harle Close-East Denton-Newcastle upon Tyne-NE5 5EH
placeinfo@newcastleboiler.co.uk
Newcastle
Boiler Maintenance
Ltd
07311 363 030

About Us

Newcastle Boiler Maintenance isn’t just another boiler servicing and repair company. We’re a team built on the foundation of local expertise, customer focus, and a genuine desire to keep your home warm and safe throughout the year.

A Team You Can Trust

Our aim is to provide exceptional boiler services to the residents of Newcastle and the surrounding areas. We’ve grown steadily over the years, but our core values remain the same. We take pride in assembling a team of highly qualified and skilled individuals. Each member of our staff undergoes rigorous training, ensuring they possess the knowledge and expertise to tackle any boiler-related challenge. Furthermore, we are a Gas Safe registered company, and all our engineers are fully certified to conduct a comprehensive range of boiler servicing, maintenance, and repairs. This ensures that every job we undertake adheres to the highest safety standards and industry regulations.

Confidence in Every Service

We understand that boiler issues can be stressful and disruptive. That’s why we go the extra mile to ensure our services inspire confidence from the very first interaction. Our staff are not only well-trained but also knowledgeable and friendly. We take the time to explain any problems you might be experiencing and clearly outline the repair process. This open communication creates trust and empowers you to make informed decisions about your boiler’s health.

Our expertise extends beyond specific certifications. We have extensive experience working with a wide range of boiler models and brands. Whether you have a modern condensing boiler or a traditional heating system, our engineers possess the necessary skills to diagnose faults, conduct repairs, and perform routine maintenance to a meticulous standard.

Customer Satisfaction at Our Core

At Newcastle Boiler Maintenance, customer satisfaction is paramount. It shapes every decision we make and every interaction we have. We believe in offering cost-effective services you can rely on, no matter your budget. We achieve this through a combination of competitive pricing and transparent service charges. You’ll never face hidden fees or surprise costs – we’ll provide a clear quote upfront, allowing you to make informed decisions.

Going above and beyond is simply part of our ethos. We understand that boiler emergencies can be particularly challenging for elderly or vulnerable individuals. That’s why we offer a special 24/7 emergency boiler repair service for them, with no additional call-out charges. Our aim is to get your heating back on track as quickly and efficiently as possible, minimising disruption and ensuring your comfort and safety.

Same-Day Service Whenever Possible

We know how frustrating it can be to face a boiler breakdown, especially during the colder months. That’s why we strive to provide same-day service whenever possible. Our engineers are strategically located throughout Newcastle and the surrounding areas, allowing them to respond promptly to your call. They will arrive fully equipped to diagnose the problem and, in many cases, fix it on the same visit. Our vans are stocked with a comprehensive range of spare parts, minimising the need for repeat visits and ensuring a swift resolution to your boiler woes.

A Commitment to Open Communication

Our commitment to customer satisfaction extends beyond the technical aspects of the job. We believe in clear communication throughout the entire process. Our engineers will take the time to explain the repairs they’re undertaking, answer any questions you might have, and offer helpful advice on maintaining your boiler’s efficiency. We want you to feel confident and informed about your boiler’s health, empowered to make decisions that optimise its performance and lifespan.

Building Long-Term Relationships

At Newcastle Boiler Maintenance, we’re not interested in one-time fixes. We’re committed to building long-term relationships with our customers. By providing exceptional service, prioritising clear communication, and offering competitive rates, we aim to become your trusted partner for all your boiler needs. Whether you require a routine service, emergency repair, or simply some expert advice, we’re here to help.

Contact us today

and experience the difference Newcastle Boiler Maintenance can make. Let us keep you warm and safe all year round.
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