About Newcastle Boiler Maintenance
Newcastle Boiler Maintenance is a local Gas Safe registered company specialising in boiler servicing, repairs and maintenance. We're built on experience, customer care and a straightforward approach, with a focus on providing reliable service to homeowners and landlords across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.
Our van is stocked like a mobile boiler parts store, helping us complete most repairs during the visit. We focus purely on servicing, repairs and maintenance rather than installations. We are Gas Safe registered and rated five stars across more than 426 Google reviews.
A local company you can trust
Our aim is to provide exceptional boiler services to residents of Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas. We have grown steadily over the years, but our core values have not changed. Our engineers are highly trained, and we are a Gas Safe registered company, so all servicing, maintenance and repair work meets the highest safety standards and industry regulations.
Newcastle Boiler Maintenance Ltd (company number 14711939) is registered at 18 Harle Close, East Denton, Newcastle upon Tyne, NE5 5EH. We are not a national call centre or a franchise - when you ring 0731 136 3030 you are speaking to the people who will be in your home.
Confidence in every service
Boiler issues are stressful and disruptive, so we work hard to inspire confidence from the first phone call. Our engineers take the time to explain the problem and set out the repair clearly, so you can make an informed decision about your boiler. We have extensive experience across a wide range of boiler makes and models, from modern condensing combis to traditional heating systems.
Customer satisfaction at our core
We believe in cost-effective services you can rely on, whatever your budget, through competitive pricing and transparent charges. There are no hidden fees or surprise costs, you get a clear quote upfront. We are open Monday to Saturday, 8:00am to 7:00pm, and clear pricing is agreed before work starts.
Same-day service across Newcastle and the North East whenever possible
A boiler breakdown in the colder months cannot wait, so we aim to offer same-day service wherever we can. Our engineers work across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas, arriving equipped to diagnose the fault and, in many cases, fix it on the same visit. Our vans carry a comprehensive range of spare parts, which keeps repeat visits to a minimum.
Reputation built on 426+ five-star reviews
More than 426 Google reviews at a 5.0 average is not something you can buy. It comes from turning up when we say we will, explaining the work clearly, charging fairly and leaving homes clean and tidy. You can read our reviews or check them directly on Google.
How we work
For repairs and breakdowns, £85 covers the call-out, diagnosis and the first hour of repair labour. Additional time is charged at £45 per hour, plus any parts needed, which are always agreed with you in advance.
This repair pricing applies to repairs and breakdowns only. Boiler servicing and our other planned services are priced separately, as set out below.
£85
Boiler repair
Call-out, diagnosis and the first hour of repair labour.
£70
Full strip-down boiler service
Gas pressure, flue and combustion checks, with main components cleaned.
£75
Landlord Gas Safety Certificate (CP12)
Including a full boiler service at the same visit.
What you can expect from us
Customer care is our priority
We understand what a broken boiler means in a family home, so we look after you from the moment you call. Hundreds of five-star Google reviews across Newcastle speak for themselves.
Local engineers, real opening hours
We answer the phone Monday to Saturday, 8:00am to 7:00pm. A local person picks up, and same day visits are often possible when you have no heating or hot water.
Clear pricing agreed before work starts
We talk through what the job involves and agree the cost with you before anything goes ahead. Any further labour or parts are quoted first, so there are no surprises on the invoice.
Professional expertise
Our Gas Safe registered engineers work on boilers and heating every day, with a focus on safe, efficient and properly diagnosed repairs rather than guesswork.
A van stocked like a mobile parts store
We carry the common spares on board, from pumps and valves to fans, sensors and PCBs, so most repairs are completed during the visit instead of waiting on an order.
Repairs, servicing and maintenance only
All our time and van space goes into parts and repair work, which is why our engineers arrive ready to put your existing boiler right.
What Newcastle homeowners say about us
We had no heating and Masoud was able to come out and see us the next day. He was friendly, knowledgeable and very reasonable. Would recommend to anyone and will be using him in future! Thanks Masoud!
Masoud was punctual, efficient and super competitively priced. He was so responsive and communicative from the moment we reached out, and his brilliant service only continued when he arrived! Knowledgable and friendly, he resolved the issue in half an hour and explained it to me in simple terms. He was so patient fielding questions, too. And he reassured me he was available if I had anymore problems. I'll 100% be using this company again. I can't recommend them highly enough! Faultless service.
Masoud did our annual boiler and unvented water tank service and I can't recommend him enough. It was so easy to book with him, just a quick couple of messages over WhatsApp and the appointment was confirmed. He arrived when he said he would and was very friendly and helpful. He was thorough, showing me what he had done and giving me some advice. I greatly appreciated how thorough and efficient he was, as well as just being a very nice man. It was also great value for money. I highly recommend him and we will be using his services again.
Speak to a real engineer
Speak to a local Newcastle engineer
Call us for straightforward advice, or book a visit and we will get back to you.
5.0 from 426+ Google reviews
Gas Safe registered engineers