Heaton is Tyneside flat territory. Upper and lower flats, shared stairwells, small kitchens and boilers tucked into cupboards - it is a housing type we work in constantly, and it comes with a specific set of heating quirks.
We look after homeowners and landlords across Heaton, from the streets around Chillingham Road through to the edges of Byker and High Heaton.
In flats, the most common calls are combi boilers losing pressure, no hot water, and lockouts after a cold spell. Condensate pipes run externally in a lot of these properties and freeze readily, which causes a boiler to shut down even though nothing has actually failed.
Servicing a boiler in a compact kitchen means being tidy and careful. We protect worktops and floors, work methodically through the safety and performance checks, and leave the kitchen as we found it.
Upper-floor flats bring their own issues: shared flue routes, condensate pipes that freeze, and pressure that drops after a top-up. We service and repair the boilers already in these properties.
Many heating systems in these properties are decades old with radiators of varying ages. Corrosion debris, unbalanced circuits and seized valves are common, and often fixable without replacing anything major.
We are local, we turn up when we say we will, and we are careful in small properties. The £85 boiler repair charge includes the call-out, diagnosis and first hour of labour, and we explain the fault before doing the work. Our reputation across Newcastle - 5.0 from more than 426 Google reviews - has been built on exactly that.
Not listed? Get in touch and we cover Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.
Call 0731 136 3030 to talk through the fault, or send an enquiry with your preferred day and time and we will confirm availability.
We had no heating and Masoud was able to come out and see us the next day. He was friendly, knowledgeable and very reasonable. Would recommend to anyone and will be using him in future! Thanks Masoud!
Masoud was punctual, efficient and super competitively priced. He was so responsive and communicative from the moment we reached out, and his brilliant service only continued when he arrived! Knowledgable and friendly, he resolved the issue in half an hour and explained it to me in simple terms. He was so patient fielding questions, too. And he reassured me he was available if I had anymore problems. I'll 100% be using this company again. I can't recommend them highly enough! Faultless service.
Masoud did our annual boiler and unvented water tank service and I can't recommend him enough. It was so easy to book with him, just a quick couple of messages over WhatsApp and the appointment was confirmed. He arrived when he said he would and was very friendly and helpful. He was thorough, showing me what he had done and giving me some advice. I greatly appreciated how thorough and efficient he was, as well as just being a very nice man. It was also great value for money. I highly recommend him and we will be using his services again.
