A boiler that fails without warning is stressful, particularly in cold weather or in a household with young children or an elderly relative. Call us, describe what has happened, and we will tell you honestly how quickly we can get to you.
Emergency Boiler Repairs across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas
We are open Monday to Saturday, 8:00am to 7:00pm. Call us during opening hours and we will arrange the earliest appointment we genuinely have available, prioritising homes left with no heating or hot water.
A suspected gas escape is not a boiler repair - it is an emergency. Turn off the gas supply at the meter if it is safe to do so, do not operate any electrical switches, do not use naked flames, open doors and windows, leave the property and call the National Gas Emergency Service on 0800 111 999 straight away. Do not use your mobile phone inside the property.
If you have no heating, close internal doors, keep curtains drawn and use extra layers and blankets. Use electric heaters only if they are in good condition and never leave them unattended. Do not use gas hobs, patio heaters or barbecues to heat a room.
Call us now and speak to a local Gas Safe registered engineer about what has happened.
We had no heating and Masoud was able to come out and see us the next day. He was friendly, knowledgeable and very reasonable. Would recommend to anyone and will be using him in future! Thanks Masoud!
Masoud was punctual, efficient and super competitively priced. He was so responsive and communicative from the moment we reached out, and his brilliant service only continued when he arrived! Knowledgable and friendly, he resolved the issue in half an hour and explained it to me in simple terms. He was so patient fielding questions, too. And he reassured me he was available if I had anymore problems. I'll 100% be using this company again. I can't recommend them highly enough! Faultless service.
Masoud did our annual boiler and unvented water tank service and I can't recommend him enough. It was so easy to book with him, just a quick couple of messages over WhatsApp and the appointment was confirmed. He arrived when he said he would and was very friendly and helpful. He was thorough, showing me what he had done and giving me some advice. I greatly appreciated how thorough and efficient he was, as well as just being a very nice man. It was also great value for money. I highly recommend him and we will be using his services again.
