How often should a boiler be serviced?

Once every twelve months for a domestic boiler. Annual servicing is also normally a condition of the manufacturer's warranty.

When is the best time of year to book?

Late spring through to early autumn is ideal. The heating is off, appointments are easier to arrange, and any faults can be sorted before winter.

Do I need to be at home during the service?

Someone over 18 needs to be present to give access and to hear the engineer's findings.

Is a boiler service the same as a landlord gas safety check?

No. A gas safety check confirms appliances are safe and produces a Gas Safety Record; a service is a more detailed maintenance check of the boiler itself. Landlords often book both together.

What if the service finds a problem?

We will explain what we have found, whether it affects safety, and what your options are. Nothing is carried out without your agreement.

Boiler servicing in Newcastle

An annual boiler service is the single most useful thing you can do to keep your heating safe, efficient and reliable. We service boilers for homeowners and landlords across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.

5.0 from 426+ Google reviews

Send an enquiry Call 0731 136 3030

Boiler Servicing across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas

Our engineers are Gas Safe registered, work methodically, and leave you with a clear picture of your boiler's condition - including anything worth watching before it becomes a breakdown.

What an annual boiler service includes

A service is a safety and performance check, not just a quick look. Our engineer will typically:

Check the boiler and flue are correctly installed and free from damage

Inspect the flue terminal and check for signs of spillage

Test gas pressure and gas rate against the manufacturer's figures

Test combustion with a flue gas analyser

Remove the casing and inspect the main internal components

Clean components where required by the manufacturer

Check seals, electrical connections and safety devices

Check system pressure and the expansion vessel

Test the boiler through a full operating cycle

Explain the findings and record the results for you

How we handle boiler servicing in Newcastle

Why regular servicing matters

Servicing protects the two things that matter most: safety and efficiency. A poorly maintained gas appliance can produce carbon monoxide, which is why combustion testing and flue checks are part of every service.

A boiler that is running correctly also uses less gas than one that is struggling, and small faults picked up during a service are usually far cheaper to put right than a mid-winter breakdown. Most manufacturers also require annual servicing for a warranty to remain valid.

How long does a boiler service take?

For a straightforward domestic boiler in good condition, allow around 45 minutes to an hour. Older appliances, or boilers that need cleaning or further investigation, can take longer. We will tell you if we find anything that needs more time.

Annual service reminders

It is easy to lose track of when a boiler was last serviced. Ask us to note your details when we visit and we will get in touch when your next service is due, so your boiler is checked before the cold weather arrives rather than after it.

Signs your boiler needs attention

Pressure that drops between top-ups
Banging, kettling or gurgling when the heating fires
Radiators taking longer than usual to warm up
A yellow rather than crisp blue flame on older appliances
Occasional lockouts or error codes that clear on reset
More than twelve months since the last service

Preparing for your appointment

Clear access to the boiler and any cupboard it sits in
Make sure the gas and electrical supply to the boiler is on
Have any previous service records or warranty paperwork to hand
Note down anything unusual you have noticed since the last service
Keep pets safely out of the working area

Book your annual boiler service

Keep your boiler safe and efficient with a service from a local Newcastle engineer.

Call 0731 136 3030 Send an enquiry

Rated 5.0 by Newcastle homeowners and landlords

5.0 average rating from 426+ verified reviews

View more reviews

We had no heating and Masoud was able to come out and see us the next day. He was friendly, knowledgeable and very reasonable. Would recommend to anyone and will be using him in future! Thanks Masoud!

Iona Padden-DuncanGoogle review

Masoud was punctual, efficient and super competitively priced. He was so responsive and communicative from the moment we reached out, and his brilliant service only continued when he arrived! Knowledgable and friendly, he resolved the issue in half an hour and explained it to me in simple terms. He was so patient fielding questions, too. And he reassured me he was available if I had anymore problems. I'll 100% be using this company again. I can't recommend them highly enough! Faultless service.

Amy CousinsGoogle review

Masoud did our annual boiler and unvented water tank service and I can't recommend him enough. It was so easy to book with him, just a quick couple of messages over WhatsApp and the appointment was confirmed. He arrived when he said he would and was very friendly and helpful. He was thorough, showing me what he had done and giving me some advice. I greatly appreciated how thorough and efficient he was, as well as just being a very nice man. It was also great value for money. I highly recommend him and we will be using his services again.

Kevin MarshallGoogle review