We are a Newcastle company. Our base is in East Denton, and the vast majority of the homes we work in are within a few miles of it - city centre flats, Tyneside flats in the inner suburbs, post-war semis on the western estates and larger family houses towards the north of the city.
That mix matters, because the heating problems we see vary enormously across the city. A converted upper flat with a combi in a kitchen cupboard needs a different conversation to a four-bedroom house running a system boiler and a cylinder. We give advice based on the property in front of us.
Breakdowns are the most common reason people call us. We diagnose the fault properly rather than replacing parts hopefully, and our engineers carry a broad stock of common spares so many repairs are completed on the first visit.
The £85 boiler repair charge includes the call-out, diagnosis and first hour of labour, and you will know what the repair involves and what it costs before we begin.
Servicing is the quiet work that prevents most winter emergencies. We carry out full annual services across the city, including gas and combustion testing, component checks and a clear explanation of the boiler's condition.
Booking in spring or summer is easier for everyone and means any faults are dealt with well before the heating is under real load.
We specialise in looking after the boilers and heating systems already in Newcastle homes rather than fitting new ones. Older housing stock here has its quirks - awkward flue routes, existing cylinder arrangements, shared walls in flats - and regular maintenance is what keeps those systems running reliably year after year.
We also deal with the heating system itself: cold radiators, balancing, thermostats and controls, pumps, motorised valves and persistent pressure loss. If your rooms heat unevenly, the fault is often in the system rather than the boiler.
More than 417 Google reviews at a 5.0 average reflect the care we put into every visit. We are local Gas Safe registered engineers with clear pricing agreed before work starts, open Monday to Saturday, 8:00am to 7:00pm.
Not listed? Get in touch and we cover Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.
Call 0731 136 3030 to talk through the fault, or send an enquiry with your preferred day and time and we will confirm availability.
Abseloutley class. Came the same day fixed the issue. Not had any problems with my boiler since. Very quick and efficient service.
Masoud has just completed a repair and service of my Vaillant Combi boiler. He managed to fit me into his schedule at relatively short notice. He is an impressive technician; anticipating the source of my problem and having the replacement part to solve it. He completed the service of the boiler efficiently leaving my kitchen as clean as when he entered. I can highly recommend him and will definitely give him a call in the future.
Friendly, reliable and reasonably priced for boiler servicing, also very helpful and quick to come out when we had an issue. Was recommended to us by a friend, and would recommend to others.
