Boiler problems
Why does my boiler keep losing pressure?
Topping the boiler up every week is a symptom, not a fix. Here is what causes falling pressure, what you can safely check, and when to call an engineer.
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Straightforward guidance from our Gas Safe registered engineers on the boiler and heating questions we are asked most across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.
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Boiler servicing
What should an annual boiler service include?
A service should be far more than a quick glance at the boiler. Here is what a thorough annual service covers and how to get the most from it.
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Heating efficiency
Why are some of my radiators not heating properly?
Cold at the top, cold at the bottom, or one room always chilly? Where a radiator is cold tells you a great deal about what is wrong.
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Boiler problems
Why is my boiler not firing up?
The boiler ignites and cuts out, or does nothing at all when you call for heat. Here are the causes we find most often in Newcastle homes.
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Boiler problems
No heating or hot water: what to check first
Losing one or both usually points somewhere specific. Here is how the pattern narrows down the fault before an engineer arrives.
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Boiler problems
Why is my boiler making banging or gurgling noises?
Banging, gurgling or whistling usually means air, debris or a failing pump. Here is how to tell which noise matters.
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Boiler problems
Boiler fault codes explained
The boiler shows an error code and will not reset. Here is what the common code families mean and what to do next.
Read the adviceThese guides are general advice. If your boiler is showing a fault, losing pressure repeatedly or you can smell gas, stop and speak to a Gas Safe registered engineer.
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Gas Safe registered engineers