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Boiler repairs in Newcastle

When a boiler stops working, the priority is a clear diagnosis and a sensible repair. We look after boiler repairs for homeowners across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.

5.0 from 417+ Google reviews
Boiler parts and engineer's tools laid out ready for a boiler repair by a Gas Safe registered engineer in Newcastle upon Tyne

Boiler Repairs across Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas

Our engineers are Gas Safe registered and carry a wide range of common spare parts. The £85 boiler repair charge includes the call-out, diagnosis and the first hour of labour, and we will always explain what has failed and why before any work goes ahead.

Boiler faults we repair

Most calls fall into a familiar set of faults. Whatever your boiler is doing, describing the symptoms over the phone helps us arrive with the right parts.

Complete boiler breakdowns and lockouts
No heating, or heating without hot water
No hot water from a combi boiler
Error and fault codes on the display
Low or repeatedly dropping system pressure
Leaks from the boiler casing, pipework or pressure relief pipe
Banging, kettling, whistling or gurgling noises
Intermittent faults that come and go
Pilot light and ignition problems
Frozen condensate pipes in cold weather

How we handle boiler repairs in Newcastle

01

How we diagnose a boiler fault

A reliable repair starts with a proper diagnosis rather than guesswork. We check the fault code history, gas and electrical supply, water pressure, flow and return temperatures, and the condition of key components such as the pump, diverter valve, expansion vessel and heat exchanger.

Once we know what has failed, we tell you what the repair involves, whether the part is available, and what it will cost before we start.

02

Honest advice on repairs

Repair is usually the right answer, but not always. If a boiler is old, spare parts are obsolete, the heat exchanger has failed, or repeated faults are stacking up, we will tell you.

We will give you an honest view either way. If a repair will get you several more reliable years, we will say so. If a fault is not worth chasing, we will explain why before you spend anything.

03

Common boiler problems explained

If your boiler keeps losing pressure or your radiators are heating unevenly, our advice articles cover the common causes and the safe checks you can make yourself before booking an engineer.

Our repair process

  • Call us and describe the symptoms, including any error code showing
  • We agree an appointment time that suits you
  • The engineer diagnoses the fault and explains the findings
  • You approve the repair before any work begins
  • We complete the repair, test the system and leave the area clean
  • We advise on anything to keep an eye on, including servicing

Boiler stopped working?

Speak to a local Gas Safe registered engineer about your boiler repair. £85 covers the call-out, diagnosis and the first hour of labour.

Rated 5.0 by Newcastle homeowners and landlords

5.0 average rating from 417+ verified reviews
View more reviews
Abseloutley class. Came the same day fixed the issue. Not had any problems with my boiler since. Very quick and efficient service.
Curtis MetcalfGoogle review
Masoud has just completed a repair and service of my Vaillant Combi boiler. He managed to fit me into his schedule at relatively short notice. He is an impressive technician; anticipating the source of my problem and having the replacement part to solve it. He completed the service of the boiler efficiently leaving my kitchen as clean as when he entered. I can highly recommend him and will definitely give him a call in the future.
John NewtonTrustindex verified
Friendly, reliable and reasonably priced for boiler servicing, also very helpful and quick to come out when we had an issue. Was recommended to us by a friend, and would recommend to others.
Anna CollinsGoogle review

Boiler Repairs: common questions

5.0