We cross the river to Gateshead every week, working in homes from Low Fell and Whickham through to Dunston, Felling and Birtley. Our base in East Denton keeps travel times short, so a Gateshead breakdown is treated the same as one on the Newcastle side.
Housing here ranges from terraced streets and post-war semis to newer estates, and each brings its own heating quirks. We look at the property and the system in front of us rather than offering a one size fits all answer.
Most calls come in when a boiler locks out or stops giving hot water. We diagnose the fault properly instead of swapping parts hopefully, and our vans carry a good stock of common spares so many repairs are finished on the first visit.
The £85 boiler repair charge includes the call-out, diagnosis and the first hour of labour. You will know what the job involves and what it costs before we start.
An annual service is the simplest way to avoid a winter breakdown. We carry out gas and combustion testing, check the components and controls, and leave you with a digital service report explaining the condition of the boiler.
Booking in spring or summer usually means a wider choice of appointments and time to sort any faults before the heating is working hard.
Gateshead has a large rental market, and we work with landlords and letting agents on CP12 certificates, arranging access around tenants and turning paperwork around promptly. A full boiler service is included at the same visit.
We also look after the heating system itself: cold radiators, balancing, thermostats and controls, pumps, motorised valves and persistent pressure loss. Uneven heating is often a system fault rather than a boiler fault.
More than 426 Google reviews at a 5.0 average reflect the care we put into every visit. We are local Gas Safe registered engineers, register number 650634, with clear pricing agreed before work starts, open Monday to Saturday, 8:00am to 7:00pm.
Not listed? Get in touch and we cover Newcastle upon Tyne, North Tyneside, Gateshead and surrounding areas.
Call 0731 136 3030 to talk through the fault, or send an enquiry with your preferred day and time and we will confirm availability.
We had no heating and Masoud was able to come out and see us the next day. He was friendly, knowledgeable and very reasonable. Would recommend to anyone and will be using him in future! Thanks Masoud!
Masoud was punctual, efficient and super competitively priced. He was so responsive and communicative from the moment we reached out, and his brilliant service only continued when he arrived! Knowledgable and friendly, he resolved the issue in half an hour and explained it to me in simple terms. He was so patient fielding questions, too. And he reassured me he was available if I had anymore problems. I'll 100% be using this company again. I can't recommend them highly enough! Faultless service.
Masoud did our annual boiler and unvented water tank service and I can't recommend him enough. It was so easy to book with him, just a quick couple of messages over WhatsApp and the appointment was confirmed. He arrived when he said he would and was very friendly and helpful. He was thorough, showing me what he had done and giving me some advice. I greatly appreciated how thorough and efficient he was, as well as just being a very nice man. It was also great value for money. I highly recommend him and we will be using his services again.
